• Do you need to document Help Desk/Service Desk procedures so that your users know exactly what to do when something doesn’t work?
• Are you rolling out a new application and need to document installation procedures for your staff?
• Would your users appreciate an easy-to-read process map that explains the revised work processes supporting the new application?
• Do you need a more effective way to demonstrate compliance with ITIL, Sarbanes-Oxley, HIPAA or any other regulatory or compliance framework?
• Would you like to publish process maps that are updated automatically by changes to underlying data?
• Do you want to show status changes, threshold information or increased/reduced risk?

TaskMap^® is the answer to these and many other process mapping questions. And TaskMap^® Professional supercharges TaskMap with the ability to populate Task shapes by dragging and dropping data from a spreadsheet or database. TaskMap Pro also makes it easy to highlight decisions, risks and other key process attributes by using Visio 2007 Professional Data Graphics in conjunction with TaskMap’s pre-defined categories and fields.
 
Most process documentation tools are bogged down by complex methodologies and software systems that require highly-trained experts. These systems typically use large, elaborate sets of symbols to represent process nuances, and the sheer number of symbols often makes the resulting documentation too complex.

TaskMap solves this problem by providing a custom toolbar and only six shapes that contain built-in work process intelligence. Despite its simplicity, TaskMap offers powerful features that make it suitable for very complex processes:

• TaskMaps can span multiple pages
• Users can employ the “drill down” feature to decompose high-level process maps into as much detail as required
• TaskMaps can include hyperlinks to documents, data sources, IT systems, email addresses and other TaskMaps
• TaskMaps can be live-linked to underlying data sources for instant updates or map data

TaskMap is ideally suited for ITIL, compliance, quality improvement, governance, change management, training and all other process documentation and improvement initiatives. 

TaskMap runs with Windows 2000, Windows XP, Windows Vista and Windows 7. TaskMap Professional requires the Professional edition of Visio 2007 or Visio 2010; TaskMap Standard works with Visio 2003/2007/2010, Standard or Professional editions. TaskMap download file is approximately 10MB.